(CEN) No.03/2019
Recruitment of Ministerial And Isolated Categories.


Frequently Asked Questions

1 What are the requirements for Registration?
A. Candidates should have their own mobile number and valid & active personal email id and keep them active for the entire duration of recruitment. The email id and mobile number should be unique.
2. What is the procedure for Registration?
A. Enter the personal details asked for in the Registration page including your mobile number and email id and submit. The registration ID and password will be displayed to the candidate and OTPs will be sent to the registered mobile number and email id for validation.
3. Can I edit the Registration details?
A. Registration details except mobile number, email id and RRB can be edited.
4. What is the procedure to login?
A. Use Registration ID and password (Your date of birth in the format DDMMYYYY) which was displayed after registration and sent to your registered email id for logging in.
5. How do I know that my application is submitted?
A. Your application is successful only on completion of all the stages including the fee payment and document upload. After the final submit, preview button will be enabled in case of successful completion of application to view or to take print of your application.
6. I have not received email/sms during registration procedure? Why?
A. Check the correctness of mobile number and email id entered by you. Check your spam mails. You may also refresh and check your email after intervals. If no mail/sms is received, click on resend option. If it is noticed that the email id / mobile number has been wrongly entered inadvertently, click on change email id/mobile number option.
7. Where should I refer for prescribed Education Qualification/Vacancies/PWD suitability/Medical Standards/Formats for various certificates?
A. Refer detailed CEN 03/2019 published ion the websites of all RRBs and also the download link of CEN 03/2019 provided in this website.
8. What should I do if I forget password?
A. Your password is your registered date of birth in the format DDMMYYYY . It will be available in your registered email also.
9. What all documents should I upload at the time of application?
                            A. Scanned passport size photo(20kb-50kb) of the candidate.
                            B. Scanned Signature(10kb-40kb).
                            C. Scanned SC/ST certificate(50kb to 100kb). (if applicable).
10. When I try to upload the Photo/SC /ST certificate, it doesn’t accept Why?
A. The documents should be in JPG/JPEG format for successful uploading and the size should be:
                            A. Passport size photos - 20 to 50 kb 
                            B. Scanned Signature(10kb-40kb)
                            C. SC/ST certificate - 50kb to 100 kb. 
11. How do I know that I belong to OBC creamy layer or Non-creamy layer?
A. The family income of the OBC-Non Creamy Layer candidate should not be more than 8Lakhs.The OBC certificate should be in the format prescribed as at Annexure-II of CEN, wherein clear mention is made regarding the candidate not belonging to persons/sections of creamy layer. These are considered to be Non-Creamy Layer candidates.
12. What is the Examination Fees?
A. The documents should be in JPG/JPEG format for successful uploading and the size should be:
                            A) For candidates belonging to SC / ST / Ex- Servicemen / PwBDs / Female / Transgender / Minorities / Economically backward class: Rs 250/-. 
                            B) All other candidates: Rs 500/-   
13. Whether examination fee is re-fundable.
A. The fees is refundable on attending First Stage Computer Based Test as given in Para-7.0 of CEN
14. Can I take the print out of the application any time?
A. Yes. You can login by using registration ID and password and click on preview to view/take print of your application.
15. Can I edit the details in the application?
A. Yes. After final submission, the details in the application (except mobile number, email id and State) can be edited with the modification option by paying modification fee of Rs.100/- each time which is non refundable. The Modification can be done only twice .
16. How will I come to know whether my application is accepted / rejected?
A. In case the application is rejected after scrutiny, the same will be communicated through email.
17. Where can I find the contact numbers of various RRBs?
A. Refer Para 20.0 of the detailed CEN 03/2019 published in the websites of RRBs.
18. Refer Para 20.0 of the detailed CEN 03/2019 published in the websites of RRBs.
A. Click on the Helpdesk button to contact the concerned through email.